bty99 Terms & Conditions

bty99 is an online entertainment platform that provides casino games, slots, and sports betting services for users in Bangladesh. These terms and conditions ("Terms") form a legal agreement between bty99 and its user ("you" or "member").

By using the bty99 website and any of its services, you confirm that you have fully read, understood, and agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using our platform.

These Terms apply together with bty99's Privacy Policy and Responsible Gaming Policy. Those policies are considered an integral part of these Terms.

2.1 Age Requirement

To open an account and use gaming services on bty99, you must be 21 years of age or older. Registration by minors is strictly prohibited.

2.2 Registration Terms

When creating an account, you must meet the following conditions:

• All information you provide must be completely truthful, accurate, and up to date.
• You must be at least 21 years old and reside in Bangladesh.
• Each individual may create only one account.
• Creating an account on behalf of someone else is not permitted.
• You must be mentally competent and capable of making your own decisions.

2.3 Identity Verification (KYC)

bty99 reserves the right to verify your identity at any time. If the required documents (such as a national ID card, passport, or other government-issued documents) are not provided within a reasonable time after the request, the account may be temporarily suspended or permanently closed. Withdrawals may be put on hold until the verification process is complete.

3.1 Responsibility for Login Credentials

It is your responsibility to keep your account username and password completely confidential. Do not share this information with any third party. You are responsible for all activities carried out using your credentials.

If you suspect any unauthorized access to your account, notify our support team immediately. bty99 will never ask for your password by email or chat.

3.2 One Account Policy

Each user may operate only one account. Creating multiple accounts will be considered bonus abuse and will result in all related accounts being closed and balances being forfeited.

3.3 Right to Close Accounts

bty99 reserves the right to temporarily suspend or permanently close any account, with or without prior notice, for any reason. This action will be taken in particular for fraudulent activity, violation of these Terms, or other unethical conduct.

4.1 Accepted Payment Methods

bty99 currently supports the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (such as Dutch-Bangla Bank, BRAC Bank, Islami Bank).

4.2 Deposit Limits

The minimum deposit amount for any payment method is ৳200. The maximum deposit limit may vary depending on the payment method and account level.

4.3 Withdrawal Limits & Processing Time

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 30 minutes to 3 hours. However, this time may increase if identity verification or security checks are required.

4.4 Source of Funds

You confirm that all deposited funds are from entirely legitimate sources and that no third-party payment methods have been used. bty99 complies with anti-money laundering policies and reserves the right to review accounts in the case of suspicious transactions.

5.1 Welcome Bonus

bty99 offers new members a 120% bonus on their first deposit, up to a maximum of ৳8,000. For example, depositing ৳1,000 will earn a ৳1,200 bonus for a total balance of ৳2,200; depositing ৳14,000 will add the maximum ৳8,000 bonus for a total balance of ৳22,000.

5.2 Wagering Requirements

Wagering requirements apply to every bonus. For the welcome bonus, a wagering of 10 times the bonus amount must be completed. For example, if you receive a ৳1,200 bonus, you must place a total of ৳12,000 in bets before withdrawing (calculated on the bonus amount — not the combined deposit and bonus amount).

5.3 Bonus Usage Rules

• Bonuses may only be used on games approved on the platform.
• If wagering requirements are not met within the specified time limit, the bonus will be cancelled.
• Claiming bonuses using multiple accounts will be treated as fraud.
• bty99 reserves the right to modify, suspend, or cancel any bonus offer.
• Each bonus offer may have its own specific terms and conditions, which will be stated on the relevant bonus page.

6.1 Finality of Bets

A confirmed bet or game round cannot be cancelled, unless the game was left incomplete due to a technical error. bty99 reserves the right to cancel a defective game and refund the stake at its own discretion.

6.2 Technical Issues

For any issues arising from server outages, disconnections, or software errors, bty99 will provide an appropriate resolution at its own discretion. In such situations, bty99's decision on the applicable rules will be considered final.

6.3 Sports Betting

All bets in the sports betting section will be settled based on the official result of the relevant event. If an event is postponed or cancelled, bty99 will settle the bets in accordance with the applicable rules.

6.4 Validity of Game Results

All games used on the bty99 platform use certified Random Number Generator (RNG) technology, which ensures fair and unbiased results.

The following activities are strictly prohibited and may result in account closure and balance forfeiture:

• Creating or operating multiple accounts.
• Bonus abuse — creating an account for the sole purpose of claiming bonuses.
• Transferring or selling your account to a third party.
• Playing games using automated software, bots, or scripts.
• Providing fraudulent payment information or initiating chargebacks.
• Colluding with other members to place bets (Collusion).
• Money laundering or conducting illegal financial activities.
• Attempting to breach the platform's security systems.
• Providing false or misleading information.

In the event of a violation of these prohibitions, bty99 reserves the right to notify the relevant authorities.

bty99 places the highest priority on responsible gaming. We believe that gaming should be a form of entertainment and should never be a cause of financial or personal harm.

To help you keep your gaming experience in control, bty99 provides the following tools:

• The ability to set deposit limits.
• Activating Self-exclusion for a set period.
• Reality Check notifications.
• Requesting temporary or permanent account closure.

If you are experiencing a gaming problem, contact our support team 24/7. For more information, visit our Responsible Gaming page.

The way your personal data is collected, stored, and used is described in detail in our Privacy Policy. By registering, you are giving your consent to that policy.

bty99 does not sell your personal data to third parties. However, data may be shared with partner organizations necessary for operating the service and in cases of legal obligation.

bty99 uses SSL encryption and modern security technology to protect your data. To learn more, read our Privacy Policy.

All content on the bty99 website — logos, designs, text, graphics, software, and other elements — is the intellectual property of bty99 or its licensors. Copying, reproducing, distributing, or using these materials for commercial purposes without prior written permission is strictly prohibited.

Content from third-party game providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft) is subject to their respective copyrights.

bty99 provides services on an "as-is" basis. bty99 will not be liable for any loss caused by the following:

• Internet disconnection or network issues.
• Errors or delays by third-party payment providers.
• Issues with your device or software.
• Your own negligence or leaking of login credentials.
• Force Majeure circumstances.

Under no circumstances will bty99's liability exceed the actual balance in your account.

12.1 Changes to Terms

bty99 reserves the right to modify these Terms at any time. A notice will be posted on the website for important changes. Continued use of the platform after a change will be considered acceptance of the new Terms.

12.2 Termination of Agreement

You may request to close your account at any time through the support team. Any pending transactions will be settled before the account is closed, and any eligible balance will be returned.

12.3 Dispute Resolution

Any dispute relating to these Terms will first be attempted to be resolved through discussion. bty99's decision will be considered final, although you retain the right to appeal through our complaints process.

If you have any questions or complaints about these terms, please contact our support team. We provide assistance in Bengali and English 24/7.

After a complaint is submitted, our team will respond as soon as possible. More detailed investigation may be needed for complex matters.

Related Pages

The following pages may be relevant to you: